UK Customs Guidelines for Moves from Dubai
- Learn the essential paperwork required for your UK move
- Understand visa and permission requirements
- Get familiar with the relocation process step by step
- Ensure a smooth and stress-free transition to the UK
Navigating UK Customs When Relocating
Relocating to the UK from Dubai involves more than just transport customs clearance is a crucial part of the journey. Having the right documents in place ensures your shipment isn’t delayed, taxed unnecessarily, or flagged for inspection.
Whether you’re sending a full household or just personal belongings, we help you understand what’s typically required and how to avoid common setbacks.
What You’ll Typically Need for Clearance
To clear personal goods into the UK, most relocations require:
- A completed Transfer of Residence (ToR1) application
- A valid passport copy and visa or residency proof (if applicable)
- A detailed inventory list, itemised room by room
- Proof of your UK address, such as a tenancy agreement or utility bill
- The bill of lading or air waybill for your shipment (provided by your freight provider)
These documents help UK customs assess your shipment and determine eligibility for duty-free entry.
What the ToR1 Form Is and Why It Matters
The UK’s Transfer of Residence (ToR) relief lets people moving into the country bring their personal goods in without paying VAT or customs duty provided certain conditions are met.
To qualify, you must generally:
- Have lived outside the UK for at least 12 months
- Be moving the goods for personal use (not resale)
- Bring them into the UK within 12 months of arriving
Once your ToR1 form is submitted, you’ll receive a reference number to include with your shipment. Applying early can help avoid customs delays
Common Restrictions and Special Considerations
Certain items are restricted, require permits, or may not be allowed into the UK. Here’s what you need to know:
Prohibited or Restricted Items:
- Weapons, firearms, and certain knives
- Live plants, fresh meats, and soil-containing goods
- Counterfeit products and obscene materials
- Controlled drugs and substances
This helps ensure that everything arrives safe, dry, and ready for setup.
Items That May Require Declarations or Tax:
Alcohol and tobacco (subject to limits and duty)
- Prescription medication (must be declared)
- High-value antiques or collectibles
- Large amounts of cash
We recommend reviewing your inventory early to avoid issues and flagging any items that might require special attention.
Tips for a Smooth Customs Experience
Customs clearance is smoother when your documentation is clear and your shipment is well-prepared. Here’s what helps:
- Submit your ToR1 application early ideally 3–4 weeks before shipping
- Be accurate with inventory itemise by room and include values
- Avoid packing prohibited goods we can review your list before final packing
- Use professional packing and labelling makes customs inspections easier
Frequently Asked Questions
Your shipment may be held at port and subject to tax or storage fees. Submitting early helps avoid this.
In some cases, yes. Additional documentation and compliance checks apply. We can advise based on your vehicle type.
If your ToR1 application is approved, used personal effects are generally exempt from VAT and customs duty
Usually between 2–5 working days after your shipment arrives in the UK, depending on volume and port schedules.
No if all documents are in place, clearance can often be completed without your physical presence.
Work Process
How It Works Just 4 Simple Steps
Moving with Acorn Movers is easy, efficient, and stress-free. Here’s how we make it happen:
Get A Free Quote
Receive a free quotation and schedule a packing date & time that works for you.
Expert Packing
Our professional team arrives and carefully packs your belongings using high-quality materials.
Lock and Loaded
We carefully load your items onto your chosen freight vehicle using modern equipment and proven techniques to ensure nothing gets damaged.
Final Delivery in UK
Your goods are delivered safely and on time; right where you need them, at your English address.
Make Customs One Less Thing to Worry About
With the right documents and early planning, UK customs can be a straightforward part of your move.

